Ps4 download wont save to extended storage drive

Or is the hard drive not supported for PS4? If it is possible to connect your external hard drive to another PS4 to check whether it works there or not. Most probably it will work fine. The latter will delete all stored data on your internal hard drive, so be careful and take a backup. I see now what your problem is. You have a NAS external hard drive, not a regular one. Have majority of my games installed on it.

Just recently my PS4 stopped recognizing it. Just says there is no storage device connected. The light on the hard drive works.

Have you tried it first on a PC and check whether it works or not? In most cases this will fix that error. I will try on my pc and see if I can find another PS4. I will get back to you with my findings. Thanks in advance! This will help many people who encounter the same problem. So it would appear that my computer reads the External Drive just fine. I cant access anything obviously because of the formatting the PS4 did prior. I have to re-initialize the PS4 itself now? After reinitializing, head directly to update the system to the latest version before trying to use the external hard drive.

Just wanted to update. Reinitializing my PS4 has worked and gotten the system to read my hard drive again.

Thanks again for all your help! May your experience help someone with the same case. Thanks to you as well. Usually reinitializing PS4 can totally resolve that problem. If I format it on laptop will that format it to use on PS4? Maybe my lads dropped it and not saying so it is broke. BUT, even though it cannot be opened without a format, other systems Windows for example would recognize the drive and show its icon. If you happen to format the external hard drive on your MAC, probably it will work again on PS4, you can give it a try.

Otherwise, the best test you can do is to connect it to another PS4 if possible and check whether it works there or not. If it does, then you have to factory reset the PS4. If verified, you have to perform a FULL format to eliminate any potential bad sectors that cause this issue.

I am sorry to say that if your external hard drive works fine on a PC, some conflicts are occurring within the PS4 system that prevent it from recognizing the external hard drive. After successfully accomplishing this operation, you have to directly update to the latest system software.

Probably bad sectors. You have to check that on a PC. Additionally, you can further test your external hard drive by connecting it to another PS4 if possible and check whether it works fine or not. This will dramatically help you determine the real cause of the problem. Hi, I have recently bought a 2TB external hard drive to use as extended storage but my PS4 will not recognise it, it is currently formatted the FAT32 and has been previously formatted to exfat both have been full formats but the PS4 will not recognise the HDD.

Should I reinitialise the PS4 if so will this wipe all the data I have?? Firstly, check whether this external hard drive works properly or not by connecting it to a PC.

If it works, then your PS4 needs reinitialization. And yes, reinitializing your PS4 will wipe all stored data. So make sure to take a backup before carrying out that process. Please help.. Thanks in advanced!!

Most probably your external hard drive is suffering from bad sectors. You can check it on DOS mode, if this problem persists, then your external hard drive needs replacement. The drive is working perfectly well, I checked on my pc and PS3. Could you please enlighten me on what the problem is?

Usually this issue is caused by application conflicts within PS4 system. This will most probably resolve this problem. My ps4 all of a sudden wont recognize my Seagate 2tb external hard drive. Your external hard drive is suffering from a serious deficiency. You better consider a quick replacement for it. The best solution is to reinitialize the PS4 and reinstall the system software.

You can only if it works. You will need then a disk clone software to back up your data. I am always running out of storage space on my PS4, which means I have to either delete unused apps or saved screenplay videos in order to update apps.

Do you know why it would say so much less than my laptop does? Or how I can fix this? Once again, all I want is to extract my saved capture gallery videos to create more space. The only way to resolve this is by formatting the external hard drive. HDD was formatted with a mb partition.

I had to connect to my MacBook, remove the partition through Terminal it was pretty simple; followed a youtube video , and then when I reconnected it to my ps4, the ps4 formatted it to ExFat in about.

Best, Colton. Thanks for telling us about your experience. I truly appreciate that. May this help someone resolve their problem. As for the first console on which you were originally playing the game, the PS4 system learned that the game files were on an external storage, and when you try to play the same game from the disc, it will keep requiring the external storage on which the game was installed.

What you can do is to uninstall the game from your PS4 then reinstall it from the Disc. This should resolve this issue on the first PS4. As for the second console, PS4 system prevents fully copying a game to another console with the same license. You will always need the original external hard drive to play the game, or just buy a new license. Got a 6Tb seagate usb3 external. I have tried restarting the ps with external plug in and nothing.

I have tried reformating from pc and tried ito in the ps and still nothing. Can some one please tell me what next. A friend has the same external and has no problems. Hey anyone who has a 2. Never heard about this tip before. Thanks for sharing. May someone benefit from it. Hey had bought a seagate usb 2. Will this really solve my problem?

Also if I do format it this way, what should be the allocation size? How much time will it take to actually do this for 1TB? Is there any other way which is faster? I have done chkdsk healthy drive , looked for bad sectors none found , formatted it with command prompt to exFAT quick , right clicked on drive and then formatted it.

After formatting it with cmd, exFAT option appeared. Clicked options button and then formatted it again to exFAT only to fail. Used tape to cover the middle two USB pins to force 3. Failed again as PS4 never reads the drive and light on external drive blinks slowly.

What should I do? I think you should know it is not a new drive, I used to store my data on this before, I deleted all the useless stuff and moved the worthy stuff to my other GB Seagate Expansion Drive external and have performed all this on this Seagate external drive too.

Guess what? There are a lot of questions in my post, please answer all. The only thread which is alive in ! Your external hard drive is apparently defective. The full format process takes between minutes only on a 1tb drive. If it takes way too long, your drive is dying and needs replacement. The average time for transferring 1gb file is 1 minute only. If the process goes fast flawlessly, try to transfer larger multiple files simultaneously say 10gb.

You should eventually realize then that the external hard drive itself is deficient. Please come back with your feedback on this solution so that may others benefit and you get further assistance if needed.

If your laptop shows that the external hard drive works fine, most probably your PS4 needs to reinitialize. You can locate the source of problem by connecting your external hard drive to another PS4 if possible.

If it works fine, then surely your PS4 needs reinitialization. Otherwise, it needs a slow, full format on PC.

I have been using an external hard drive for well over a year now, and it works great, except that I have to repair the device any time its wire is even SLIGHTLY bumped. With the wire for the EDD being so short, this was hard to avoid. Only the wire was changed… not the EDD. How do I get it to recognize it? Connect it first to a PC and see whether it recognizes it or not. That means also all your stored data will be entirely deleted. Game saves, screenshots and trophies will be lost and are not downloadable unless you back them up to your cloud storage on PSN.

On the other hand, you can only back up your game saves on an external USB storage device. Mine has worked fine for multiple months now and all of a sudden it is saying that the hard drive is unsupported. It is a seagate 4tb. If possible, connect it to another PS4 and check whether it works fine or not.

You need to reinitialize your PS4 and things will go right with you. I accidentally yanked the lead out of my 1tb seagate whilst playing a game it kicked me off and then I tried reconnecting it but it will still not show up as a device on my PS4 or Mac it has the light on the seagate to show there is power but it will not recognise my extended storage.

I have updated PS4 version 6. Is that the issue after I install the new PS4 version? Yes, this issue happens a lot when updating to a newer version. You have to initialize PS4 and update it to the latest version, then re-install all your games.

Just bought a HDD 3. Read this post , it may help you. If not, the only solution you have then is to initialize the PS4. So i bought this Seagate 2TB plugged in with a cable and it has started beeping as of late and not being connected to the ps4. Connect it to a PC first and verify that it works fine. If so, the problem then is with your PS4. Follow the instructions on this article. The comments are moderated on this website until the approval of the webmaster.

So, you need some time to get them published. I have now tried to download a game on to the hd but it says that it cannot use this device and that it requires a usb 3. How can I upgrade my hd to a usb 3. Since Sony first released the support for external hard drives to use as extended storage, it announced that it had to be USB 3. So, rest assured that your external hard drive is USB 3. The only solution you can try is to initialize PS4, then immediately install the latest update after the completion of the process.

Afterwards, try to connect the external hard drive again to your PS4, and check whether the issue has been resolved or not. My PS4 is not recognizing the external storage device. Have you tried it on a PC to check its health? Probably your external HDD is defective and needs replacement. If it works fine on a PC, the problem then is with your PS4. Eventually, if none works with you, you need to initialize PS4.

Seagate expansion 2 tb was working great but one day it ade some beep voice and ps4 did not recognized it I connected it in laptop and the same happened laptop could see that something was pluged in but could not recognice and the window did not popped in my pc. I am sorry to say that. You need a technician to check that for you. Connect your external hard drive to the other PS4, does it work fine? If yes, your second PS4 needs to initialize. Mostly this is the solution to go for.

Otherwise, come back and give us your feedback in order to help you further. Beeping noise indicates hardware failure. Most probably your external hard drive has been damaged. But before judging, connect it first to a PC and see whether it gets recognized or not.

On the other hand, if you can check it on another PS4 that would be even better. Accordingly, your external hard drive is defective.

If you can, dismantle it and remove the hard drive from its enclosure and connect it directly to a PC. Check now whether it works or not. If not, then it is dead. My seagate 4tb hd has worked well for quite some time. Excuse me, can you elaborate more on the reaction of your computer to the external hard drive? What exactly happens? When I connected it for the first time I started to synchronize and from one moment to another it appeared that I have I have restarted the console and I have not achieved anything.

I also tried to connect it to the PC and although it does recognize it, I do not have the option to format it. I have the screenshots but I do not know how to pass them. I need your help, the Game Drive is completely new and has not dropped water or fallen.

You have to return the external hard drive. The PS4 external hard drive is fully encrypted and the data cannot be detected by a third party system. Only PS4 system can detect the data. Need help. Initialize PS4 first and update to the latest PS4 system software version. This is supposed to fix the issue. This happened before and I all had to do last time was re-initialize my PS4 and it started working again. I have connected it to my pc and it is working.

After initializing PS4, have you installed the latest update? I have a seagate 4tb external hard drive, it has worked fine until recently. The light is on and if I leave it plugged in for a while it says usb hard drive not compatible. Any help you can give me is much appreciated, thank you. What you can do is to initialize PS4, then update to the latest version of PS4 system software update as the next step.

Now, connect the external hard drive and check whether it works or not. I have formatted it to exfat via the ps4 itself and when I try to format as extended storage I am given an error saying my drive needs to be usb3. In this article we stated that HUB external hard drives are not compatible with PS4 as an extended storage, whereas it can work fine as a backup storage.

Have you checked it first on a PC? If it works fine there, then your PS4 needs to initialize. This might happen due to a system conflict. Hi I have a 2tb seagate that has worked for about a year but today it just says that it has a capacity of This error is usually caused by a serious hard drive failure. Most probably your external hard drive is defective and must be replaced.

The PS4 operating system cannot start up from an external hard drive. You need to replace the internal hard drive with a new one. You can verify that by dismantling the external HDD enclosure and pulling out the hard drive then connecting it internally to a PC and check whether it recognizes it or not. I have been using a 4tb seagate hdd for the pass year and it has work fine but over the pass month I get an error at the top of my screen that the external hdd is not Recognized.

When I restart the ps4 the hard seems to work OK for a week or 2 again but then I get the error again. I have formated the hdd on a Pc but the issue happens again. This can happen because PS4 operating system is undergoing some program conflicts.

Initializing PS4 and installing a clean copy of PS4 system software will usually fix this problem. And yes, it does work perfectly when I connect it to my PC. Googling this gives me a couple of results of people having the same problem with this particular HDD. Does anybody have any ideas? Maybe my specific HDD will be added to the compatibility list in future. Well y dont you post what external devices work for the ps4 sony its your JOB to do that unless we use the wrong external device and our ps4 goes wrong then its your falt sony.

Hopefully have an answer for you soon! Rhys, thanks for trying to answer as many of the questions here as possible.

I have a question that you may not know the answer to immediately but it would be great if you could find out and get back to me:. Will it cause issues having games and their DLC on different drives? If I download new DLC for an old game should I manually copy the installed game to the external drive too, so that everything is on the same drive? Or is the PS4 able to cope with bits of the same game being spread across different media?

What happens if I wanna upgrade to PS4 Pro? Can i move the games from my old PS4 to external hdd and then play them on my new console?

I have many games and dont want to redownload the whole library. Does it make any difference in terms of speed if you buy an external drive with seperate power source?

I have found an old harddrive that i plugged into a USB3 enclosure and its currently formatting. So my friend is asking if its possible to copy my games to a hard drive then give it to him to where he can download the games on the hard drive, is this possible? Can I move the games back to a ps4 from the external HDD? I assume so, but I have not seen that specific information.

Are the 2 usb ports of my PS4 3. So the new games get installed on the new hard drive, but if you want to play an old game that is downloaded on the internal drive, will the PS4 automatically open it, using both drives, depending on where the games are saved? Or do you HAVE to move any game you still want to play to the new drive? I just recently bought an 8tb hard drive to go with my ps4 pro, but the capacity shows 8.

Anybody have ideas on how I can fix this without having to downgrade to a 6 or 7tb? Even while my HDD is being used? Since adding an external hard drive, disc based games that i had installed on the internal drive wont start. Update: I tried moving two of the installed games to the external drive Horizon and Yakuza 0 but neither would run still. So far got Yakuza 0 running by deleting the data and reinstalling. Will I need to do this for all of my disk installed games or will this be patched?

So today i bought a seagate 3. I plugges it in and formatted it. I then installed about 30 disc copy games i had deleted of my internal hd awhile ago to save space.

My game saves were still there. However, when i load the games ive re installed onto my new external hard drive i cant access any of my saves. Ive platinumed some of these games and id like to pick up where i have left off. When i launch the games though it shows no gake saves and i have to start back at square one.

You can only use one extended storage device at a time. The following data is saved only to system storage, and cannot be saved to extended storage. Sometimes, the firmware includes bugs that might lead to error states, memory leaks, or crashes. So, you might still have to move on to the next step: unplugging the PS4 and plugging it back in.

Once you do that, wait a minutes before plugging it back into the power socket and try your luck again. Note that you have to make sure to disconnect the external HDD from the PS4 as well, then connect it again. This will immensely help detect where the actual problem is. But if this is not possible, continue with the steps below. Check out whether it works there properly or not.

You can run several tests to ensure that. When troubleshooting any USB device, you need to test it alone without the partnership of any device that work on the USB port. This helps figure out whether the PS4 cannot repair the extended storage device is because a firmware conflict with another USB device or not. In this procedure you need first to turn off the PS4 and disconnect all USB devices except the controller. Turn on the PS4 and check whether Error [ce] is gone or not.

Connect this external hard drive to your computer and launch this program to get its main interface. Select the external hard drive from the disk map and click on the Format Partition feature from the left pane. Select the exFAT file system from the drop-down menu and then set up a suitable Partition label and Cluster Size based on your needs. After that, click on the OK button to save the changes. Now, you should format the external hard drive as PS4 extended storage.

But it is just the first step to use the extended storage. Besides, you need to move games and apps to the extended storage. So, please keep reading the following part. How to use extended storage on PS4? To run games and apps properly, you need to change the install location and move the games to the drive. First of all, you need to change the install location so that you can store the games and apps on the extended storage PS4. Connect the external hard drive to your PS4 system and follow the steps below:.

Navigate to the Settings option from your PS4 Home screen. Scroll down to the Storage option at the Settings window. Then you can see the 2 locations that you can download to, select either System Storage or External Storage. Wait for some time. Applications will be installed to the Extended Storage once you download them. The above steps change the target installation location.